Independent booking and communication platform for the maintenance of rail vehicles

ECM Connector connects maintenance managers and workshops

All communication between ECM 3 and ECM 4, as well as the exchange of documentation, is handled transparently and efficiently — from workshop sourcing and work order assignment to order feedback and recommissioning.

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Grünes Schienenfahrzeug in Bewegung

Seamless assignment and feedback processing of maintenance orders

ECM Connector connects ECM 3 and ECM 4 entities across Europe: workshops can showcase their qualifications and capacities, while ECM 3 entities can easily find suitable partners for maintenance services. Both parties benefit from efficient collaboration, standardized communication, and a transparent, traceable exchange of information and documentation.

Standardized, secure, and compliant with ECM Regulation (EU) 2019/779.

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  • ECM3 can quickly and easily find suitable workshops.
  • ECM4 increase their visibility and gain new assignments.
  • Alle parties work with the same up-to-date information.

Transparent and standardized booking and communication process

Gezeichnete Silhouette einer Frau, die einen Blazer trägt
ECM 3Fleet maintenance manager

Stay up to date on certified workshops and their service offerings, and place orders directly on the platform.

ECM Connector

  • The workshop map provides an overview of all certified workshops across Europe, as well as their services and availability.

Gezeichnete Silhouette eines Mannes mit Schutzhelm und Werkzeuggürtel
ECM 4Maintenance provider

Full transparency across all orders and centralized processing of all feedback via a single platform.

ECM Connector

  • Through the transparent presentation of their service portfolio and availability on the digital workshop map, workshops become visible to maintenance managers and gain new customers.

Only 3 steps to get started on the ECM platform

1

Please complete the registration form

For validation of your ECM certification, we require your ERA registration number.

2

We review and verify your registration

We activate your account within one business day during our business hours.

3

Your account is activated and you can start immediately

After your account has been activated, we will notify you by email.

Free booking and communication platform

ECM 3 core features

  • Find certified workshops
  • Assign a workshop digitally
  • Chat communication with ECM4
  • Submit documents & images
  • Request and approve order changes
  • Receive order updates & operational approval
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ECM 4 core features

  • Create a workshop profile & get found
  • Receive orders digitally
  • Chat communication with ECM3
  • Submit documents & images
  • Request and approve order changes
  • Provide order feedback & operational release
Sign up

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or write us an email

support@ecm-connector.com

Frequently asked questions

  • The ECM identification number is required to verify the validity of the certification and to ensure that the company profile is uniquely assigned. This ensures that only ECM-certified companies are listed on the platform.